Case StudyAuction Direct USA needed a more reliable home for their online vehicle inventory and search system (www.AuctionDirectUSA.com). Auction Direct USA provides a real time, web based automotive inventory application allowing visitors to search their entire inventory of automobiles for sale. The application is extremely image intensive; guests can view multiple photos of each vehicle for sale, rich-media video as well as bid on the vehicle online. It is a web application that MUST be available to clients and sales personnel 24×7. Previously using a national hosting provider, that encountered regular downtime, Auction Direct USA needed a more reliable, customer support focused company that could maintain zero downtime for their critical enterprise application.
The team at Auctions Direct which is headquartered in Rochester, NY looked for a Hosting Provider that had Redundancy, Failover and in house Engineering Support. EarthLink has been hosting High Availability and Real Time Enterprise Applications for 15 years. Multiple Fiber Rings and Dual Generator Backup ensure the Enterprise Class Datacenter has 100% Uptime.
We added increased application availability, dedicated application support, and enterprise e-mail hosting while being highly cost effective. “Logical Solutions’ attention to detail with their technical solutions and their customer-focused service is the perfect solution for our needs; reliability and up-time are a must for our web presence and they know how to deliver. My only wish is that we made the switch earlier.” - Eric Miltsch, IT/Internet Director, Auction Direct USA.
Founded in Victor, N.Y., in 2005, Auction Direct USA Used Car Superstore is committed to revolutionizing and legitimizing the used car business. Guided by principles of trust and open information exchange, Auction Direct USA provides a truly unique and satisfying used car buying experience by providing over 30 brands, a no-haggle price structure and a 3-Day, 500-Mile Money Back Satisfaction Guarantee.
The company currently employs more than 300 people among its four locations between the Victor, NY; Jacksonville, FL and Raleigh, NC used car markets. Auction Direct USA was recently named the 2010 #1 Independent Retailer in the US.